@incollection{Rau1997,
  author    = {Harald Rau},
  title     = {Benchmarking - Schneller Erfolg ohne Reue},
  booktitle = {Organisation},
  edition   = {Nachlieferung zur Loseblattausgabe},
  editor    = {Rolf B{\"u}hner},
  year      = {1997},
}