TY - GEN A1 - Haferkemper, David T1 - Business process optimization in a captive finance company : effective implementation at Mercedes Benz Financial Services Singapore N2 - kein Abstract vorhanden KW - Wirtschaft Y1 - 2008 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:gbv:916-opus4-2299 ER -